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Privacy Policy

Privacy Policy

This Privacy Policy explains how Print Studio Plus processes personal data when people use our website, contact us, or request photo and art printing services. It applies to inquiries, file uploads, proofing, production, collection, and local delivery within Ibhayi, and it should be read together with any service-specific instructions given during an order.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01 · Purpose

Why We Use Data

We use personal data to respond to inquiries, review uploaded files, assess resolution and profile settings, discuss size and paper options, prepare quotes, manage test print review, confirm quantities, produce printed items, arrange protected packaging, and support collection or local delivery. We also use data to process payments, maintain records, handle customer support, improve service operations, and meet legal or accounting obligations.

Processing is tied to the print request and related administration.
02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, file handling, payment processing, communications, packaging, or local delivery. These parties may process data only on our instructions and for the tasks they perform for us. We may also share information with professional advisers where needed for business administration or compliance.

Operational recipients are used only where they are needed to deliver the service.
03 · Legal basis

Legal Disclosures

We may disclose personal data where required to comply with law, a court order, or a lawful request from a public authority. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of our business, our customers, or others. Any disclosure is limited to what is reasonably necessary for the relevant purpose.

Legal disclosure is limited to what is necessary and proportionate.

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, or deletion where retention is no longer justified. A person may also object to certain processing or ask us to limit use in appropriate circumstances. Some requests may be declined or limited where we must keep information for legal, contractual, or operational reasons.

Available rights depend on applicable law and the nature of the request.

Requests should identify the data or interaction concerned and include enough information for us to locate the relevant record. We may ask for additional details or proof of identity before responding. If a request cannot be fully satisfied, we will explain the reason where the law requires us to do so.

We may need to confirm identity before acting on a request.

We retain personal data for the period needed to handle the request, complete production, manage payment and delivery records, resolve queries, and meet legal, accounting, or operational obligations. When data is no longer required, we delete it, anonymise it, or archive it in a restricted form where retention is still necessary. Retention periods may differ depending on the type of record and the reason it was collected.

Records are kept only for as long as needed for service, accounting, or legal purposes.

We may update this Privacy Policy from time to time to reflect changes in our data practices, services, or legal requirements. The revised version will apply from the date it is posted, unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other appropriate communication.

We review this notice when our practices or legal obligations change.
Contact Details

Contact Details

Email contact
office@skillcafetent.click
Telephone contact
+27 71 941 7905
Postal address
1 KwaZakhele, Kwazakhele, Ibhayi, 6211
Privacy contact
office@skillcafetent.click

Use the contact details below for privacy questions, access requests, or concerns about this notice.

Contact Page
01 · Collection

Data We Collect

We may process contact details, order information, uploaded image or artwork files, file specifications, consultation notes, proofing preferences, payment-related records, collection or delivery details, and limited technical data such as device or browser information. Where relevant, we also process communications sent to us and records of approvals or revisions connected to print production.

The categories collected depend on whether a person makes an inquiry, uploads files, or places an order.
02 · Sources

How We Collect Data

We collect personal data directly from users when they submit an inquiry, upload files, request a quote, approve a test print, or communicate with us. We also receive data from payment and service-related interactions, and we may generate internal records during file review, production, packaging, and collection or delivery arrangements.

Information comes from users, their devices, and the course of handling a print request.
03 · Cookies

Cookies We Use

We may use essential cookies to support site operation and security, preference cookies to remember basic settings, and limited analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their function. We do not use cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational, preference, and basic analytics purposes.
04 · Controls

Cookie Controls

Users can usually control cookies through their browser settings and, where available, through on-site preference tools. Disabling certain cookies may affect basic site functions, form handling, or preference retention. We do not rely on cookie settings to override legal or operational recordkeeping that is otherwise required.

Browser settings may be used to limit or remove cookies, although some site functions may be affected.